Gracehaven CCM Orientation and Training - NEW
Introductory training and orientation for CCM Gracehaven Staff
COYFC brought in a speaker to deliver this content for our All-Staff quarterly training. She covers several topics related to trauma:
- What it is and where it comes from
- Triggers to trauma
- Physical and mental effects of trauma
- Resourcing and support for trauma victims
- How to effectively relate to those who have experienced trauma
We organized this training in several video segments, and added some additional resources throughout.
Your Instructor
Course Curriculum
Introduction to the Case Manager CCM Training
Available in
days
days
after you enroll
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StartPolicies & Procedures Specific to job duties & responsibilities
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StartAccess to systems: MDSuites, Cognito, Google Drive,
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StartDocumentation Training & MDSuites (36:09)
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StartCredit Card Training
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StartReimbursements and Mileage - Cognito
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StartGrants
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StartRegionally Specific Training
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StartOn Call Training
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StartCase Manager Shadowing Checklist
Understanding Trauma
Available in
days
days
after you enroll
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StartPart 1: Introduction and Defining Trauma (9:45)
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StartPart 2: Trauma and the Body (6:03)
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StartPart 3: Trauma and the Body (Continued) (8:31)
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StartPart 4: Trauma as Vulnerability and the Trafficking Process (6:42)
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StartPart 5: Trauma Bonding and Triggers (3:18)
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StartPart 6: Trauma-Related Disorders (8:47)
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StartPart 7: Trauma and the Helper (9:32)
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StartInstructions
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StartPart 8: How can I help? (5:33)
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StartPart 9: Specific Help Principles (6:47)
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StartFinal Questions and Answers (12:22)
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Start"Ten Signs You Are in a Trauma Bond" Article
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StartResources on Trauma
QBHS
Available in
days
days
after you enroll
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.